Outbound AI
Outbound AI for Dealerships that books Appointments for you
The best service and sales opportunities are not always the customers who call in. They are the ones that need a little nudge: an open recall, a service reminder, a part that just came in. AutoService AI’s outbound AI calls and texts those customers, takes their responses, and books the appointment so your team can focus on the customers sitting in front of them.
What is Outbound AI?
Outbound AI is a voice and SMS agent that works your lists of customers for you. It calls and texts customers, has a natural conversation, answers their questions, and books the visit. All conversations, any conversation, any day, any time, are treated alike.
Your team is people. The AI is restless and full of energy, always on. It gives your shop reliable coverage for repeat customer jobs, so follow-up is never a function of how busy the morning was.
What Outbound Artificial Intelligence Can Do For Your Dealer
• Calls and texts customers: Reach people how they want to be reached, by voice or SMS.
• Books appointments automatically: Customers can confirm a time during the conversation.
• Handles responses: No staff intervention needed to manage replies, questions, and rescheduling requests.
• Multilingual: Serves customers in English, Spanish, and French.
• Fully customizable: Customize scripts, timing, and workflows to your store’s process.
Outbound Campaigns Your Store Can Run
Outreach for Safety Recall
Call customers with open recalls, help them schedule the repair quickly, fix more vehicles and leave fewer customers in the dark.
Confirmations of Appointments
Call or text to confirm your upcoming visits to reduce no-shows and fill your service lanes.
Part Arrival Instructions
Tell the customer when their part is in and book the follow-up visit in the same conversation
Feedback from clients
Gather feedback post-visit and spot problems early while the experience is still fresh.
Win-Backs & Service Reminders
Invite your customers back to your store when it’s time for maintenance or they haven’t been in for a while.
How It Works
- Choose your campaign. Select the list and the goal, such as recalls, reminders or confirmations.
- AI reaches out. Customers receive a call or text from the AI agent.
- AI handles the conversation. It answers questions and responds to replies.
- Appointments are booked. Confirmed visits go straight onto your schedule.
Why Dealerships Choose AutoService AI
- Experience: Helping dealers since 2019.
- Trusted: Serving top dealerships across the USA.
- Built for automotive: Designed around real dealership workflows, including service scheduling and DMS processes.
- Part of a complete AI team: Works alongside our AI Receptionist, AI BDC, Sales AI, and Executive Assistants.
Make the Most of Your Customer Lists
Let Outbound AI do the calling, texting and booking while your team stays focused on customers in your store.
Frequently Asked Questions
1. What’s Outbound AI for dealerships?
It is an AI agent that calls and texts your customers to book appointments, send reminders, handle recalls and collect feedback.
2. Does Outbound AI send text messages in addition to making calls?
Yes. It talks to customers via voice and SMS, and handles their replies.
3. Which Languages are supported by Outbound AI?
Spanish, English and French are supported by Outbound AI.
4. What types of campaigns can I run?
Recalls, appointment confirmations, parts arrival notices, surveys and follow up for service and sales opportunities.
5. Can I customize it for my store?
Yes, you can customise it to fit your store. Outbound AI is completely customisable to your dealership process.