Executive Assistants
AI Executive Assistants for Every Dealership Team Member
Your advisors and sales agents are busy, and customer messages can get lost in the shuffle. AutoService AI Executive Assistants equip every agent with their own dedicated AI assistant, ensuring every customer gets a quick reply and every team member gets more done.
What Is An AI Executive Assistant?
An AI Executive Assistant (EA) sits right alongside a team member and does the communication tasks that fill up their day. Each agent is given a dedicated EA designed to improve their personal productivity, rather than sharing a pool of support.
Major Benefits
Make each agent more productive
Every team member has a dedicated EA to allow them to focus on high-value activities such as customer advising and closing deals.
Rapid response to customer messages
Your EA ensures no customer message is left unanswered, keeping conversations flowing and customers confident that you are on top of their request.
Enhance the Customer Experience and CSI
Fast, consistent communication = happy customers = higher CSI scores.
Fully Customizable
Customize your Executive Assistants to your store’s communication style, processes and priorities.
Who Is It For?
• Service advisors dealing with walk-ins, calls, and customer messages.
• Sales consultants who need to follow up on every lead quickly.
• Managers and department heads who want teams to be responsive and accountable.
• Multi-location dealer groups that need consistent customer communication in their stores.
How It Works
1. Assign an EA to each agent. Each team member has their personal assistant.
2. The EA processes customer messages. Incoming communications are responded to promptly.
3. Your agents stay on point. They spend less time on routine messaging and more time with customers.
4. Quality of service improves. Response times get better. The customer experience gets better.
AutoService AI Team
The Executive Assistants work best in conjunction with the rest of our dealership AI agents:
• AI Receptionist: Answers every call, day or night, and directs it to the right person.
• AI BDC: Schedules and books service appointments in English, Spanish, and French.
• Outbound AI: Calls and texts customers to book appointments.
• Sales AI: Engages with leads for follow-up and helps with inventory and test drives.
• AI Insights: Dashboards to monitor calls, bookings, and performance.
Provide Your Team with a Dedicated AI Assistant
See how Executive Assistants can help your team respond faster and deliver a better customer experience
Frequently Asked Questions
1. What is a dealership AI assistant?
It is an AI assistant dedicated to helping a team member manage customer communication and work more efficiently.
2. How is it different than an AI Receptionist?
AI Receptionist answers calls, routes calls for the entire store. One agent is assigned an Executive Assistant to assist with their individual workload.
3. Will this help my CSI grades?
EAs are used to ensure that all customer messages are answered promptly. This will lead to higher CSI and a better customer experience.
4. Is it customisable?
Yes. Executive Assistants are customisable to fit your dealership.
5. Do I have to give an EA to every employee?
No, you can assign EAs to the advisors, sales agents, and managers that will benefit most.