AI receptionists for dealerships answer calls 24/7, qualify leads, and book service or test drive appointments straight into your DMS or CRM. They eliminate hold times, reduce missed revenue opportunities after hours, and let your staff focus on in-store customers.
Top AI platforms tailored for car dealerships include:
- AutoService AI: Provides 24/7 conversational voice agents that listen to customer needs and route calls or answer questions (inventory, service availability) without robotic phone trees.
- Brilo AI: Specializes in automating front-line, F&I (Finance and Insurance), and service calls by syncing with systems like CDK and Dealertrack to look up vehicle statuses and read back approved rates.
- AkoDesk: Captures sales inquiries 24/7, provides vehicle specifications, and schedules appointments.
- Smith.ai: Offers hybrid models where AI handles routine screening, while live virtual receptionists step in for more complex sales and warranty questions.