Subaru dealerships utilize conversational voice AI for Dealerships and virtual receptionists to automate customer interactions. These systems handle inbound calls and texts 24/7, answer common questions, sync directly with dealership schedules to book service appointments, and integrate with CRM platforms.
Subaru stores typically deploy AI answering services and digital solutions through certified programs:
- AutoService AI: Often used for its Voice AI for Dealerships capabilities, this system answers service and sales calls after hours, handles recall notices, and manages text-based scheduling Voice AI for Dealerships
- Dealer Inspire: Certified through the Subaru Digital Program, Dealer Inspire provides chat-powered tools (including “Ana Bot”) to greet shoppers, answer questions, and capture leads on your dealership’s website Dealer Inspire – Subaru Certified Digital Programs.
- Podium AI Employee: Another certified tool for Subaru retailers, this Podium AI handles inbound leads, webchat, and automated review management Modernizing how dealerships interact with customers..
- myKaarma: Certified by Subaru of America for the service department, this software helps integrate AI communications with appointment scheduling, video inspections, and payment workflows myKaarma Receives Subaru Certification for Service Scheduling.